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Flake ice is essential for hospitality businesses in 2025, especially in Australia's warm climate. It's perfect for seafood displays, rapid cooling, and medical applications, offering both functionality and aesthetic appeal. With rising energy costs and sustainability concerns, choosing the right ice maker is critical.

We've evaluated the top flake ice makers available in the Australian market, including both Coast Distributors' offerings and competitor models, to help you make an informed decision. Here are five top models for different operational needs:

Maestro Self-Contained Flake Ice Maker (Coast Distributors): Compact, produces 67kg/day with 25kg storage, ideal for small venues needing reliability. Price: $3,500–$5,500 AUD.

Maestro Flake Ice Maker (Coast Distributors): European design, 193kg/day, quiet operation, perfect for medium healthcare and restaurant venues. Price: $6,000–$8,500 AUD.

Ice-O-Matic MFI0805 (Coast Distributors): Modular unit, 333kg/day production, built for high-demand operations with load monitoring. Price: $8,000–$11,000 AUD (bin sold separately).

Hoshizaki FM-480AKE: High-capacity, 450kg/day, Japanese engineering for large-scale operations. Price: $9,000–$12,000 AUD (bin sold separately).

Grant Ice Systems (400kg+ models) (Coast Distributors): Australian-made, 400–5,000kg/day, tailored for industrial needs. Price: $12,000–$25,000 AUD.

Quick Comparison

Model	Daily Production	Storage Capacity	Installation Type	Price Range (AUD)	Best For
Maestro Self-Contained	67kg	25kg	Undercounter	$3,500–$5,500	Small cafes, medical clinics
Maestro Flake	193kg	Integrated	Self-contained	$6,000–$8,500	Mid-size restaurants, aged care
Ice-O-Matic MFI0805	333kg	Modular (bin separate)	Modular	$8,000–$11,000	Large restaurants, seafood retail
Hoshizaki FM-480AKE	450kg	Modular (bin separate)	Modular	$9,000–$12,000	Hotels, large venues
Grant Ice Systems	400–5,000kg+	200–500kg	Modular/Industrial	$12,000–$25,000	Industrial, processing plants

Each option caters to different scales and specific needs. While Hoshizaki offers excellent Japanese engineering for venues prioritising maximum reliability, Coast Distributors' products provide superior local support and warranty coverage. Prioritise production capacity, energy efficiency, local service availability, and compliance with Australian standards when selecting your ice maker.

What to Look for in Flake Ice Makers

Choosing the right flake ice maker for your hospitality venue in Australia involves balancing operational needs, costs, and compliance requirements. Here are the main factors to consider when making your decision.

Production and Storage Capacity is a key starting point. For example, the Maestro Self-Contained Flake Ice Maker, available through Coast Distributors, produces up to 67 kg of ice within 24 hours and has a built-in storage capacity of 25 kg. This makes it a practical choice for small venues that need a steady ice supply without frequent production interruptions. In comparison, Hoshizaki's units require separate bins but offer modular flexibility for growing businesses.

Energy Efficiency and Water Usage are especially important given rising utility costs in Australia. Opting for models that consume fewer kilowatt-hours per 100 kg of ice can help control expenses while promoting sustainability. Both Coast Distributors' Ice-O-Matic models and Hoshizaki units offer strong efficiency, though the Ice-O-Matic's Load Monitoring System provides an edge in preventing energy waste from mechanical issues.

Physical Footprint and Installation Flexibility are critical for venues with limited space. The Maestro Self-Contained unit features a compact design with front-breathing ventilation. This eliminates the need for extra side clearance, making it an ideal fit for compact kitchen layouts compared to some competitor models that require side ventilation.

Cleaning and Maintenance Requirements play a significant role in maintaining hygiene and operational efficiency. Machines with removable components and built-in antimicrobial features can help prevent bacterial growth. Ice-O-Matic models include these features, while Hoshizaki offers carbon auger bearings that eliminate the need for grease, reducing contamination risks.

Compliance with Australian Food Safety Standards is non-negotiable. Ensure the machine is made from food-grade materials with surfaces that can be thoroughly sanitised. Adding a water filtration system is also recommended to reduce mineral build-up and maintain ice quality, especially given the diverse water conditions across Australia.

Warranty and Local Support are vital for protecting your investment. This is where Coast Distributors excels compared to competitors - offering comprehensive three-year warranties with extended five-year coverage on critical components, plus 24-hour local support. Hoshizaki typically offers 2-3 year warranties, while Scotsman provides 2-year coverage.

Power Requirements and Operational Considerations should also be factored in. Most commercial ice makers operate on standard 10-amp or 15-amp connections. However, larger units like the Grant systems may require three-phase power. Assess your venue's electrical capacity alongside ice demands.

1. Maestro Self-Contained Flake Ice Maker (Coast Distributors)

The Maestro Self-Contained Flake Ice Maker is a compact undercounter ice maker designed to meet the demands of Australia's smaller hospitality venues, from boutique cafés to medical clinics. Distributed exclusively by Coast Distributors, this unit combines reliable performance with a space-saving design, making it perfect for tight kitchen setups where every square metre counts.

Ice Production Capacity (kg/24h)

The Maestro Self-Contained can produce up to 67 kg of flake ice in a 24-hour period under standard Australian conditions (21°C air and 10°C water). Even in warmer environments, it maintains consistent production levels. The flake ice produced is soft and moldable, perfect for seafood displays and medical applications where gentle cooling is required.

Storage Capacity (kg)

With a built-in storage bin that holds up to 25 kg of ice, this unit eliminates the hassle of needing separate storage solutions. Its integrated design and front-breathing airflow system allow it to fit snugly under counters without taking up extra space. The compact footprint makes it a practical choice for small kitchens with limited floor space.

Why Choose This Over Competitors

While Scotsman's AF 80 AS offers similar capacity (73kg/day), the Maestro Self-Contained provides better value with Coast Distributors' superior local support and warranty coverage. Unlike imported models that may face parts delays, this unit benefits from immediate local servicing and readily available components through Coast Distributors' extensive network.

Energy Efficiency (kWh)

The Maestro Self-Contained unit is designed with energy consciousness in mind. Operating efficiently to minimise power consumption, it helps venues manage their operational costs while maintaining consistent ice production. The unit's design focuses on maximising ice output while minimising energy usage.

Compliance with Australian Food Safety Standards

Built with corrosion-resistant materials and antimicrobial protection, the unit prioritises hygiene and durability, meeting Australian food safety standards. The design allows for easy cleaning and maintenance, with accessible components for regular servicing. To ensure optimal performance, regular upkeep is recommended including monthly cleaning and periodic sanitisation.

Coast Distributors provides strong after-sales support for this unit, offering a comprehensive warranty that covers parts and labour. Pricing ranges from $3,500 to $5,500 AUD (excluding GST), positioning it as an affordable entry-level option for small hospitality businesses that prioritise reliability and local support over brand names.

2. Maestro Flake Ice Maker (Coast Distributors)

The Maestro Flake Ice Maker is a self-contained ice maker tailored for medium-sized hospitality operations. Available exclusively through Coast Distributors, this unit combines European design aesthetics with practical functionality. Known for its quiet operation and energy efficiency, this model has become a favourite in restaurants, healthcare facilities, and fresh food markets across Australia.

Ice Production Capacity (kg/24h)

Under typical Australian conditions (21°C air and 10°C water), the unit can produce up to 193 kg of flake ice in a 24-hour period. This production rate makes it well-suited for medium-sized establishments such as restaurants, aged care facilities, and fresh produce markets. The flake ice it produces is particularly prized for its soft texture and rapid cooling properties, ideal for preserving and presenting seafood, fruit, and vegetables.

Storage Capacity (kg)

The unit includes integrated storage capacity appropriate for its production level, ensuring continuous ice availability during peak service periods. Its compact European design maximises storage efficiency while maintaining a small footprint suitable for venues with moderate space constraints.

Comparison with Competitors

While Follett offers the E7CI114A countertop dispenser, it produces Chewblet ice (not true flake ice) at only 90kg/day. The Maestro Flake Ice Maker delivers over double the production with genuine flake ice, making it superior for food preservation applications. Additionally, Coast Distributors' local inventory means replacement parts are available immediately, unlike Follett which may require international shipping.

Energy Efficiency (kWh)

The Maestro Flake Ice Maker is designed with energy and water efficiency as priorities. Its quiet operation and efficient refrigeration system help Australian hospitality businesses manage rising energy costs while maintaining reliable ice production. The unit's European engineering focuses on minimising both water and power consumption without compromising output quality.

Compliance with Australian Food Safety Standards

The unit meets stringent hygiene requirements with food-safe construction materials and easy-to-clean surfaces. Its design prevents bacterial contamination and ensures the ice produced meets Australian food safety standards. The flake ice is perfect for healthcare applications including clinical labs and medical research facilities, where hygiene is paramount.

Coast Distributors offers comprehensive local support for the Maestro Flake Ice Maker, including warranty coverage and technical assistance. Pricing ranges from $6,000 to $8,500 AUD (excluding GST), positioning it as a mid-range option that balances performance, efficiency, and value for medium-sized Australian hospitality operations.

3. Ice-O-Matic MFI0805 (Coast Distributors)

The Ice-O-Matic MFI0805 is a powerhouse when it comes to flake ice production, designed to meet the high demands of Australia's busier hospitality venues. Available through Coast Distributors, this modular unit can produce up to 333 kg of flake ice every 24 hours under standard Australian conditions (21°C air and 10°C water). It's an excellent fit for large restaurants, seafood markets, and healthcare facilities.

Built with a rugged stainless steel evaporator and auger, the MFI0805 is designed to handle Australia's diverse climate conditions while maintaining consistent performance. The unit features a Load Monitoring System that constantly checks workload on the gearbox, shutting down the system before problems develop and preventing costly repairs - a feature not found in many competitor models.

Ice Production Capacity (kg/24h)

Producing up to 333 kg of granular flake ice per day, or roughly 14 kg per hour, the MFI0805 is a reliable option for high-demand operations. This output is ideal for businesses that require substantial ice for food preservation, display, and medical applications. The flake ice it produces is soft and moldable, making it perfect for displaying seafood, fresh produce, or medical uses.

Storage Capacity (kg)

The MFI0805 is a modular system that requires a separate storage bin, which allows businesses to choose a storage solution that aligns with their operational needs. Coast Distributors offers compatible bins ranging from 150 kg to 350 kg capacity. This flexibility allows venues to scale their storage based on demand patterns.

Competitive Advantages

The Load Monitoring System sets the MFI0805 apart from competitors like Manitowoc's RFF0620A, which lacks this preventive maintenance feature. While Manitowoc offers similar production capacity, the Ice-O-Matic's monitoring system can save thousands in prevented breakdowns. Additionally, Coast Distributors stocks parts locally, whereas Manitowoc parts often require importing from the US.

Energy Efficiency (kWh)

Energy efficiency is a key feature of the MFI0805, especially important for high-volume operations. The unit features industrial-grade roller bearings and a heavy-duty gearbox that provide years of trouble-free service while maintaining energy efficiency. The water sensor eliminates low or no water failures and cannot be affected by adverse water conditions, ensuring consistent operation and preventing energy waste from false starts.

Compliance with Australian Food Safety Standards

The MFI0805 meets all relevant Australian electrical and food safety standards. It features antimicrobial components and easy-to-clean surfaces, making it easier to comply with Food Standards Australia New Zealand (FSANZ) regulations. The rugged stainless steel construction ensures durability and hygiene.

Coast Distributors provides nationwide service and support, along with a warranty that typically covers 3 years parts and labour, with extended 5-year coverage for the compressor. The modular unit is priced between $8,000 and $11,000 AUD (excluding GST), with storage bins sold separately.

4. Hoshizaki FM-480AKE (Competitor Comparison)

The Hoshizaki FM-480AKE is a high-capacity flake ice maker designed for large-scale operations in Australia's hospitality industry. This modular unit can produce up to 450 kg of flake ice every 24 hours under standard conditions (21°C air and 15°C water). It's an option worth considering for large hotels, seafood markets, and busy restaurants that require substantial ice production capacity.

Built with Hoshizaki's renowned Japanese engineering, the FM-480AKE features a durable stainless steel auger and evaporator designed to handle Australia's challenging climate conditions. The unit can maintain its performance even in temperatures as high as 40°C, making it suitable for Australian summer conditions.

Ice Production Capacity (kg/24h)

Producing up to 450 kg of flake ice per day, or roughly 19 kg per hour, the FM-480AKE offers strong output for operations with substantial ice requirements. The flake ice consists of 70% ice and 30% water content, creating good consistency for rapid cooling without causing freeze burn on delicate products.

Storage Capacity (kg)

The FM-480AKE is a modular system designed to work with Hoshizaki storage bins, which come in capacities ranging from 217 kg to 348 kg. This flexibility allows businesses to choose a storage solution that matches their operational patterns. However, you're locked into Hoshizaki bins, whereas Coast Distributors' modular units work with various bin brands.

Comparison with Coast Distributors Options

While the Hoshizaki offers excellent build quality, Coast Distributors' Ice-O-Matic MFI1255A produces even more ice (572kg/day) at a similar price point with better local support. The MFI1255A also features the Load Monitoring System that Hoshizaki lacks. Additionally, Hoshizaki's warranty is typically 2-3 years compared to Coast Distributors' standard 3-year coverage with 5-year compressor warranty.

Energy Efficiency (kWh)

The unit operates at 1.35 kW and features Hoshizaki's unique auger system where water consumption equals ice production, eliminating water waste. The carbon auger bearings have a longer life expectancy than roller bearings, reducing maintenance costs. However, without a load monitoring system, unexpected failures can still occur.

Compliance with Australian Food Safety Standards

The FM-480AKE meets all relevant Australian electrical and food safety standards, including AS 4674-2004. It features antimicrobial components and easy-to-clean surfaces. However, parts availability can be an issue with imported units, potentially causing extended downtime.

The head unit is priced between $9,000 and $12,000 AUD (excluding GST), with storage bins sold separately. Installation and optional water filtration systems can add another $1,000 to $2,500 AUD. For venues prioritising Japanese engineering over local support, this remains a solid option, though Coast Distributors' alternatives offer better value for most Australian businesses.

5. Grant Ice Systems (400kg+ models) - Coast Distributors

Grant Sub Zero Flake Ice Machines stand as a proud Australian-made solution for high-capacity flake ice production, delivering from 400 kg to over 5,000 kg of ice every 24 hours. Available exclusively through Coast Distributors, these machines are designed specifically for Australia's conditions, built to handle extreme temperatures and the high demands of industrial operations.

Grant's FF-AR Series produces ice at minus 7-9 degrees Celsius from a static vertical evaporator that's completely sealed, requiring minimal maintenance for the machine's lifetime. The evaporator is made of high-quality, low-temperature alloy steel, while the ice reamer and reamer shaft are constructed from stainless steel.

Ice Production Capacity (kg/24h)

Grant Sub Zero Flake Ice Machines start at a production capacity of 400 kg per day, with larger models like the FF3AR exceeding 3,000 kg daily and the FF5AS reaching up to 5,000 kg. This translates to around 17–200+ kg of ice per hour, more than enough to meet peak demand in high-volume settings.

Why Grant Over International Brands

While international brands like Vogt or North Star offer industrial capacity, Grant's Australian manufacturing means faster parts availability, local engineering support, and machines specifically designed for Australian water and climate conditions. International industrial units often require expensive imported parts with weeks of lead time, whereas Grant parts are manufactured locally.

Storage Capacity (kg)

Standard models come with Grant upright storage bins that hold between 200–500 kg of ice. Coast Distributors can assist in matching the right bin size to your production unit. The Australian-made bins are built to the same robust standards as the ice makers.

Energy Efficiency (kWh)

Grant Sub Zero machines feature energy-efficient D-shaped stainless steel coils designed to improve refrigerant flow and reduce resistance. Built to operate reliably in temperatures as high as 40°C, these machines are engineered specifically for Australian conditions - something international competitors can't match.

Compliance with Australian Food Safety Standards

Grant Sub Zero Flake Ice Machines meet Australian food safety standards and are perfect for the presentation and preservation of perishable food items. Being Australian-made, they're designed from the ground up to meet local regulations rather than being adapted from international models.

Coast Distributors backs these machines with a 3-year parts and labour warranty on the complete system, with an extended 5-year warranty on the evaporator. Local support across Australia provides technical assistance, spare parts, and rapid-response service teams. Pricing ranges from AUD $12,000–$25,000 (excluding GST and installation).

Model Comparison Table

The table below provides a comprehensive overview of key specifications to help with your decision-making.

Feature	Maestro Self-Contained	Maestro Flake	Ice-O-Matic MFI0805	Hoshizaki FM-480AKE	Grant Sub Zero (400kg+)
Daily Production	67kg per 24 hours	193kg per 24 hours	333kg per 24 hours	450kg per 24 hours	400–5,000kg per 24 hours
Storage Capacity	25kg	Integrated	150-350kg (separate bin)	217-348kg (separate bin)	200–500kg
Installation Type	Undercounter	Self-contained	Modular	Modular	Modular/Industrial
Space Requirements	Compact footprint	Compact European design	Medium footprint	Medium footprint	Large to industrial
Energy Efficiency	Standard efficiency	Energy & water efficient	Load monitoring system	Water equals ice production	D-shaped coils for efficiency
Water Usage	Low consumption	Minimal	Water sensor protection	Zero water waste	Designed for efficiency
Maintenance Level	Easy access components	Simple cleaning	Monitoring systems	Automatic flush function	Professional service recommended
Local Support	Excellent (Coast)	Excellent (Coast)	Excellent (Coast)	Limited	Excellent (Coast)
Parts Availability	Immediate	Immediate	Immediate	Import required	Local manufacturing
Ideal Capacity Range	Small cafes, clinics	Medium restaurants, healthcare	Large restaurants, markets	Hotels, large venues	Industrial, processing
Price Range (AUD)	$3,500–$5,500	$6,000–$8,500	$8,000–$11,000	$9,000–$12,000	$12,000–$25,000
Warranty Coverage	3-year standard	3-year standard	3-year parts/labour, 5-year compressor	2-3 year standard	3-year system, 5-year evaporator

Key Highlights

The Ice-O-Matic MFI0805 from Coast Distributors stands out for its 333kg daily production with advanced load monitoring systems, making it perfect for high-demand venues while preventing costly breakdowns. For even higher capacity, the Hoshizaki FM-480AKE offers 450kg daily production with Japanese engineering, though at the cost of local support and parts availability.

If you're looking for maximum output, Grant Sub Zero Flake Ice Machines through Coast Distributors offers Australian-made industrial-grade models with capacities ranging from 400kg to a staggering 5,000kg per day. The FF3AR model consistently produces 3,000kg of sub-cooled flake ice at –9°C daily, equating to 125kg per hour.

For smaller operations, the Maestro Self-Contained provides unbeatable value with Coast Distributors' support network, while the Maestro Flake Ice Maker offers the sweet spot for medium venues prioritising quiet operation and energy efficiency.

Conclusion

Selecting the right flake ice maker can greatly improve both efficiency and service quality. The five models we've reviewed cater to a variety of business needs and scales across Australia, making it easier to find the perfect fit.

Each model has its own strengths: the Maestro Self-Contained is ideal for smaller venues with limited space seeking local support, the Maestro Flake Ice Maker offers balanced performance for medium-sized businesses, the Ice-O-Matic MFI0805 provides reliable high-volume production with preventive monitoring, the Hoshizaki FM-480AKE delivers Japanese engineering for those prioritising brand reputation, and Grant Sub Zero Flake Ice Machines support industrial-scale operations with true Australian-made quality.

While international brands like Hoshizaki offer excellent engineering, Coast Distributors' products consistently provide better value through superior local support, immediate parts availability, and warranties tailored for Australian conditions. When choosing a machine, aim for one with a capacity that's 20–30% higher than your peak demand, and heavily weight the importance of local service support.

As highlighted, each model differs in efficiency, space requirements, and energy consumption. Coast Distributors offers four of these five exceptional flake ice makers, backed by 24-hour local support to keep your ice production running smoothly. For the Hoshizaki unit, you'll need to work directly with their Australian distributors.

Ultimately, focus on what your business truly needs rather than simply choosing the biggest name brand. The right flake ice maker, combined with reliable local support, can be a key part of your long-term success.

FAQs

What should I consider when selecting a flake ice maker for my hospitality business in Australia?

When selecting a flake ice maker for your hospitality business in Australia, it's essential to think about the ice production capacity. Make sure the machine can handle your daily requirements, especially during those busy peak times.

Pay attention to the quality and temperature of the ice. Flake ice should have a soft, moldable texture with approximately 70% ice and 30% water content, making it perfect for food presentation, rapid cooling, or medical applications.

Don't overlook the cooling method. Air-cooled models are often more energy-efficient, but if your business operates in a hotter setting, water-cooled machines might perform more reliably. Also consider local support availability - imported brands may offer great engineering, but local suppliers like Coast Distributors provide immediate parts and service when you need them most. Lastly, consider the size and energy efficiency of the unit. It should fit comfortably in your available space while keeping operating costs as low as possible over time.

How do energy-efficient flake ice makers help reduce long-term operating costs?

Energy-efficient flake ice makers are essential for businesses looking to cut down on running costs. These machines are built to use less electricity while still delivering top performance, making them ideal for operations that require large amounts of ice daily.

Modern flake ice makers like those from Ice-O-Matic and Grant feature advanced refrigeration systems, load monitoring technology, and efficient auger designs that minimise both power and water consumption. The Ice-O-Matic's Load Monitoring System, for example, prevents costly mechanical failures that waste energy. Lowering energy consumption doesn't just reduce your electricity bills; it also supports more environmentally conscious practices. Over time, the savings can be substantial, making these energy-efficient models a practical and cost-effective choice for hospitality businesses across Australia.

What maintenance is required for flake ice makers to meet Australian food safety standards?

To keep your flake ice maker in line with Australian food safety standards, regular upkeep is a must. Begin by giving the machine a thorough clean, which includes sanitising all internal parts and clearing out any mineral deposits or residue. Aim to do this at least once a week or as directed by the manufacturer.

Pay close attention to the filters - inspect them regularly and replace them as needed to ensure the water quality remains high. Poor filtration can impact the cleanliness of the ice, which is something you definitely want to avoid. It's also crucial to arrange periodic professional servicing to identify and fix any mechanical issues or signs of wear that could affect hygiene or performance.

For flake ice makers specifically, the auger and evaporator require special attention. Models with stainless steel components and antimicrobial protection, like those offered by Coast Distributors, make maintenance easier. Units with Load Monitoring Systems can alert you to issues before they become serious problems.

Having local service support, like that provided by Coast Distributors, ensures maintenance can be performed quickly without waiting for technicians or parts. Sticking to these practices will not only keep your ice maker running smoothly but also ensure it meets Australia's strict safety standards.